The National Landlords Association (NLA) has recently carried out some research into how satisfied tenants are in various parts of England with their landlord.
Interestingly, throughout all the English regions, 79% of tenants stated that they were pleased with their landlord.
The research revealed that tenants in the East Midlands are the happiest with 83% of those tenants taking part in the survey in that part of the country expressing their view that they were satisfied with the relationship they had with their landlord. People renting in the South West and North West of the country were jointly second in this satisfaction survey with 82% being satisfied – only just below the East Midlands. In third place were tenants living in the South East at 80%.
The West Midlands was in fourth spot with 79%. Yorkshire and the Humber was in fifth place with 73%. London was in sixth spot on 72%. East of England finished in seventh place on 71% and in last spot was the North East with a disappointing 67%.
As you can see, whilst the majority of tenants are satisfied with their landlord, there is quite a
wide difference in terms of satisfaction between the East Midlands (83%) and the North East with only 67%. To have such a difference does seem strange and begs the question why?
There will no doubt be a variety of reasons why some tenants are unhappy with their landlord and, in a number of cases, there may be “two sides to every story”. However, it would undoubtedly be preferable if both parties got on with one another. After all, it is probably easier for a tenant to accept a rent increase if he or she is happy living in the rental property and a tenant is more likely to respect and look after the property, fittings and its contents if they are satisfied with their landlord. Apparently, the NLA can provide training for landlords to assist them in improving standards.
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